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Privacy Policy

Effective Date: 22 July 2026

1. Introduction

CLEARMIND MARKETING LIMITED ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, communicate with us, or otherwise interact with our business.

We are committed to complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Details:

CLEARMIND MARKETING LIMITED
Company number: 17092140
Registered office address:
27 Old Gloucester Street
London
United Kingdom
WC1N 3AX

For the purposes of data protection law, CLEARMIND MARKETING LIMITED is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following categories of personal information:

Information you provide to us

This may include:

  • Full name

  • Email address

  • Telephone number

  • Business details

  • Billing and payment information

  • Information provided when contacting us

  • Information provided when requesting our services or submitting enquiries

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage information

  • Pages visited and interaction data

  • Cookies and similar technologies data

Marketing and communication information

We may collect:

  • Your communication preferences

  • Responses to marketing campaigns

  • Records of correspondence with us

3. How We Use Your Personal Data

We may use your personal information for the following purposes:

  • Providing and managing our services

  • Responding to enquiries and requests

  • Communicating with you about our services

  • Processing payments and managing accounts

  • Improving our website and services

  • Understanding customer needs and preferences

  • Sending marketing communications where you have consented to receive them

  • Complying with legal and regulatory obligations

  • Preventing fraud and maintaining security

We will only use your personal data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity

Where processing is necessary to provide services you have requested or to fulfil contractual obligations.

Legitimate interests

Where processing is necessary for our legitimate business interests, such as improving our services, managing customer relationships, and operating our business.

Consent

Where you have provided clear consent, such as agreeing to receive marketing communications or allowing certain cookies.

Legal obligations

Where we must process information to comply with legal requirements.

5. Marketing Communications

We may send you marketing communications about our services where:

  • You have given consent; or

  • We have another lawful basis to contact you in accordance with applicable marketing laws.

You can unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting us directly.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support marketing activities.

Cookies may be used for:

  • Website functionality

  • Analytics

  • Performance monitoring

  • Advertising and marketing purposes

You can control or disable cookies through your browser settings.

If we use non-essential cookies, we will request your consent where required by law.

7. Third-Party Services

We may use third-party service providers to support our business operations, including:

  • Website hosting providers

  • Analytics providers

  • Payment providers

  • Email marketing platforms

  • Customer relationship management systems

  • Advertising platforms

These providers may process personal data on our behalf and are required to protect your information appropriately.

Where third parties process your information, we ensure appropriate safeguards are in place.

8. Sharing Your Personal Data

We will not sell, rent, or trade your personal information.

We may share information with:

  • Service providers who help us operate our business

  • Professional advisers such as accountants or legal advisers

  • Government authorities where required by law

  • Business partners where necessary to provide requested services

We only share information where there is a lawful reason to do so.

9. International Data Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are implemented, including:

  • UK International Data Transfer Agreements (IDTA)

  • UK Addendum to EU Standard Contractual Clauses

  • Adequacy regulations where applicable

10. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as necessary for the purposes it was collected.

Retention periods depend on:

  • The nature of the information

  • Legal requirements

  • Business requirements

  • Contractual obligations

When information is no longer required, it will be securely deleted or anonymised.

12. Your Data Protection Rights

Under UK GDPR, you have rights including:

Right of access

You can request a copy of the personal information we hold about you.

Right to correction

You can request that inaccurate information is corrected.

Right to deletion

You may request deletion of your personal data in certain circumstances.

Right to restrict processing

You may request that we limit how your information is used.

Right to object

You may object to certain types of processing, including direct marketing.

Right to data portability

You may request your personal data in a structured, commonly used format.

Right to withdraw consent

Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us using the details below.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

CLEARMIND MARKETING LIMITED
27 Old Gloucester Street
London
United Kingdom
WC1N 3AX

Email: [insert privacy/contact email address]

14. Complaints

If you believe we have not handled your personal data appropriately, please contact us first so we can investigate your concern.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)

Website: Information Commissioner's Office

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page with the revised effective date.

CLEARMIND MARKETING LIMITED
Company number: 17092140
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

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